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How much homework will my child receive?
The amount of homework assigned varies based on your child’s learning needs and progress. Tutors may provide additional practice to reinforce concepts learned in sessions, but it is tailored to be manageable alongside schoolwork.
Can lessons take place during holidays or term breaks?
Yes, we offer flexible scheduling that allows lessons to continue during holidays and term breaks, ensuring consistent progress and support throughout the year.
How do I pay for tutoring sessions?
Payments are made directly via bank transfer after each lesson. We will share the payment details and instructions to ensure a straightforward and secure process.
Can I reschedule or cancel a lesson?
Absolutely! You can reschedule or cancel a lesson without any penalty as long as you provide the tutor with at least 24 hours' notice. If cancellation occurs within 24 hours of the lesson, a $20 fee may be applied to compensate the tutor if any inconvenience is caused.
What should I do if I wish to withdraw my child from tutoring?
If you choose to discontinue tutoring services, please provide at least two weeks' notice. This allows us to make the necessary arrangements and offer any support needed during the transition period.
How do I know which tutor is best for my child?
We carefully match students with tutors based on their academic needs and learning style. Parents can also review tutor profiles and feedback from other students to help with the selection process.
Can parents observe the lessons?
Yes, parents are welcome to join or observe online sessions to monitor their child’s progress and comfort level.
What is the duration of each lesson?
Each lesson typically lasts one hour. This duration allows us to cover key concepts thoroughly while keeping the session focused and engaging. However, if extended sessions are required, please let us know, and we can discuss options based on the student’s needs.
Do I need prior tutoring experience?
Previous experience is preferred but not mandatory. We provide resources and guidance to help new tutors enhance their teaching skills.
How is payment handled?
Tutors are paid fortnightly by bank transfer after each completed lesson. Detailed payment instructions will be provided to ensure a smooth process.
Can I tutor multiple subjects?
Yes, if you have expertise in more than one subject, you can tutor across different areas within the Cambridge curriculum.
Can I cancel or reschedule a lesson?
Yes, tutors can cancel or reschedule lessons, but it's important to provide at least 24 hours’ notice to students and parents to avoid disruption.
How does my pay increase over time?
Your pay rate can increase based on the number of completed lessons, positive feedback from students and parents, and your overall performance.
